It was happy ending to a home burglary that left a Computrace LoJack for Laptops customer without her laptop. Soon after the theft, Absolute was able to identify the laptop’s new user – a man who, thinking he was making a legitimate transaction, purchased the machine from an unknown male. The man had paid by check, allowing police to trace the transaction back to the original seller. The seller was then linked to the initial home burglary, as well as a violent robbery that had taken place just days prior. The laptop was recovered, and charges laid.

Upon hearing of the successful recovery, our customer relayed her experiences with the following kind words:

After the theft of my laptop, one thing is certain, “without Computrace LoJack for Laptops, I would have never seen my laptop again!” In the process of filing insurance which I thought initially would be my only restitution, I was surprised to find after my $500 deductible and one year’s worth depreciation I would receive approximately $76 to replace my new laptop.

While working with the Absolute Theft Recovery Team, from day one until my laptop was returned by the police, I was constantly informed of the status of the investigation and felt confident that my small case was important not only to Absolute but to the police as well.

When my laptop was returned, I was surprised to find the very suspect Absolute had identified had committed an armed robbery just 3 days prior to my recovery. He wouldn’t have been nabbed without the information Absolute provided, and thanks this added evidence, will be going to prison for up to 4 years.

Many, many thanks to Absolute for providing not only a computer theft recovery service but a restored a sense of security to me as well!

Susannah M.
Texas, USA
‘LoJack Client for Life’

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