Posts Tagged ‘case study’

Absolute Software has just revealed three behind-the-scenes laptop theft experiences by customers of LoJack for Laptops, its consumer laptop theft protection solution.

The three success stories include:

1. The Yom Kippur Burglaries: Jeffrey’s Laptop Theft Story – A laptop, among other possessions, was discovered stolen after a weekend away. Jeffrey was a victim of a string of break-ins over the holidays. Jeffrey’s laptop was recovered and 4 arrests made!
2. I Bought It From ‘Some Guy’: Niyonu’s Laptop Theft Story – LoJack helped trace a stolen computer to a computer repair store. Not only was the laptop recovered, but investigators now have more information in their burglary investigation.
3. Dorm Room Rip-Off: Stefanie’s Laptop Theft Story – This story tells of a computer stolen from a dorm at Delaware State University and transported to New Jersey. Three arrests were made and the laptop recovered.

Here’s a quote from Jeffrey Alexander, the customer whose theft is featured in the first story:

“After thieves broke into my home and made off with my laptop, I really never expected to see it again, let alone catch the criminals who had it. I wasn’t aware at the time, but as soon as I reported the theft to my local police and Absolute’s Theft Recovery Team, an amazing investigation began. Not even four full days after I reported the theft, Absolute’s technology had led police to the home of an alleged thief where my laptop was recovered – along with four other laptops, a large quantity of drugs and cash. Not only did I get my laptop back, the investigation also resulted in four arrests! I can’t really imagine a better result.”

Learn, in each case, how the Absolute Theft Recovery team was able to work with investigators to recover the stolen laptops. In each story, the Recovery Team provides some commentary on the case and how Absolute Software can help you in similar situations.

You can read the rest of the details of these stories from the press release on Yahoo. Then head over to learn more about how LoJack for Laptops can work for you.

Also, if you’re going to be in San Francisco for MacWorld or Las Vegas for CES, come stop by the Absolute booths!!

Meet Absolute at MacWorld Expo

Location: Moscone Center, San Francisco
Booth: 325
Dates: Tuesday – Friday, January 6 – 9, 2009
Time: 10:00 am – 6:00 pm

Meet Absolute at CES

Location: Las Vegas Convention Center
Booth: 36808, South Hall
Dates: Thursday – Sunday, January

Absolute Software, as computer recovery specialist, can often spot trends in computer thefts from the number of reported threats to its Theft Recover Team. In a press release last week, Absolute notes that the number of computer thefts has increased during (or perhaps the result of) the recent economic downturn.

“We are seeing a rapid increase in the number of computer thefts reported to our Theft Recovery Team.” – John Livingston, Chairman and CEO of Absolute.

Although some of the growth in the figures can be attributed to more Absolute customers, the team believes some of this is due to the current economic situation. With theft on the rise, there is undoubtedly going to be an increase in identity theft and data breaches.

Of course, with more laptop losses being reported to Absolute, there are more great success stories to share about Absolute’s recovery efforts. As part of the press release, several mini case studies of recent stolen computers were featured.

Absolute Software helps protect thousands of computers for consumers and businesses alike. Computrace helps businesses track computers, manage software, and recover lost computers. It adds a much needed layer of data protection that should be considered in these risky times.

*For complete details on $1000 Service Guarantee, see http://www.absolute.com/Service_Agreement.pdf

In addition to the Kent SD case study highlighted here last week, Absolute Software is profiling how a US Federal Government Agency uses Computrace to protect their assets.

In 2006, a Federal agency realized that its higher profile meant that they needed to increase existing data and computer security measures. Government regulations require that data breaches be reported with, and dealt with, quickly. With these two considerations in mind, the agency began a pilot project in 2007 with 3,500 computers. After the success of the pilot project, they purchased 30,000 licenses of Computrace to protect their entire laptop population.

The agency can now inventory computers in the field, report on installed software, and delete classified data if computers go missing. For more information about Computrace, read here.

For more case studies from Absolute Software, check out here.

The latest Absolute Software case study involves the education sector. In specific, how the Kent School District in Washington use Computrace to inventory computers and crack down on theft.

Kent School District began introducing notebook computers into its programs back in 1998 – schools with access to mobile technologies and new instructional strategies have performed very well in the district. With laptops spread across the district’s 40 buildings, there were a number of IT challenges in keeping track of those assets. After beta testing Computrace on 90 tablet PCs, Kent SD has now implemented the system across its entire 12,000+ notebook and desktop population.

Before Computrace, Kent SD would assign 10 people to do an inventory check – a process that took 3 months out of every year. Now, Kent SD can run a 5 minute report from Computrace and know where all of the 12,000+ computers are.

Computrace is more than just a theft deterrence product, but with a district of this size, theft was also a consideration in choosing the service from Absolute. After thieves broke into a school facility and stole 30 computers, Computrace was used to track the computers back to the thieves, who are now facing charges. In another theft situation, the remote data delete was used to ensure sensitive information would not breach.

To read more about Kent SD’s IT challenges, and their solutions, check out the full case study here.

For more case studies from Absolute Software, check out here.