Posts Tagged ‘theft recovery’

The Absolute Theft Recovery Team has seen the successful recovery of tens of thousands of stolen computers. Comprised of former police officers and seasoned law professionals, the team works closely with police and law enforcement agencies to ensure that laptops are recovered and that thieves are located.

Once a stolen computer connects to the Internet, the Computrace Agent silently sends location information to the Absolute Theft Recovery Team. After receiving customer consent, the team begins to forensically mine the computer using a variety of procedures, including key captures, registry and file scanning, geolocation, and other investigative techniques. These procedures help to gather evidence and determine who has the computer and how it is being used. Extracted evidence is then provided to police, who use the information to obtain search warrants or subpoenas and perform the physical recovery.

The stolen computer is returned to the owner directly, and no further involvement beyond reporting the theft is required. As customer privacy is our utmost concern, Absolute Forensics Tools are only deployed upon receiving a report of theft and only with express permission of the customer.

Absolute recently received a theft report from a salesman, who claimed that his Computrace-equipped company laptop had been stolen from his vehicle. The laptop logged onto the Internet soon after, allowing the Absolute Team to extract information on the computer’s unauthorized user and location. As Absolute continued to piece together details, the user’s profile became increasingly familiar.

Once Absolute had recovered enough information to identify a key suspect and the laptop’s believed locale, they handed information over to police to perform the physical recovery of the machine. Police visited the provided address, where the salesman answered the door, company laptop in hand.

After stealing the laptop himself, the salesman reported the theft to Absolute and authorities in a feeble attempt to mislead police and direct attention elsewhere. Unfortunately, neither Computrace nor the local PD was fooled by the ‘clever’ ploy. When confronted by authorities, the salesman claimed that he assumed that the laptop had been stolen upon the time of reporting, but found it soon after. Police were not convinced by his story, particularly as the man failed to inform his company, Absolute, or authorities of this find, and continued to use the laptop for several days after he had supposedly discovered it. The salesman was arrested at the scene and has since been charged, and was terminated from his company. With Absolute’s help, the laptop has been returned to its rightful owner.

Click here to learn more about the Absolute Theft Recovery Process.

Please note that the indictments and criminal complaints are merely unproven accusations, and the accused, in all cases, are innocent until proven guilty.